Shipping & Returns

Shipping

Some of our products are shipped direct from our manufacturers-the delivery time on these items will be approx 20-30 working days.

If you order several items they may arrive in separate packages as we have many international suppliers.

For all of our other items that we have in our UK stock we offer FREE First Class Shipping on all products. This can be upgraded to next day delivery if needed.

Items are shipped out on the same business day if order is placed before 2pm. Please be aware that during Public and Bank Holidays delivery times may be delayed.

We can also Next Day Delivery (on UK products) if required. Please select accordingly at checkout.

We do offer international shipping. If your country is not listed please enquire via our contact form. 

The flat rate for tracked international shipping is £12.75.


Returns Policy


You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.